FAQ Frequently Asked Questions

Check-in begins at 15:00, and check-out ends at 11:00.
* Times may vary depending on the plan. Please check your plan details.

We can store your luggage at the reception.
Make sure to write your Reservation Name and Arrival Date in the remarks section of the delivery slip, and send your luggage prepaid to the address below.
YAWN YARD Kouri Island reception desk
1837 Kouri, Nakijin Village, Kunigami District, Okinawa Prefecture 905-0406 Japan
Tel: 0980-56-1128

Guests staying in (sea) rooms: There is space to park one car in front of your yard. For additional cars, please use the P2, which is a shared parking lot in the (hill) area. Reservations are not required.
Guests staying in (hill) rooms: Please use the P2 parking lot.
* Please note that parking is limited and reservations are not accepted.

We do our best to accommodate requests regarding allergies. Please contact us by phone (Tel.0980-56-1128) or email us at least seven days before your stay to let us know your requirements.

We offer a selection of amenities and rental items for children.
The items are limited, please let us know in advance if you wish to need them.
Available items include: Kids’ roomwear/Children’s tableware and cutlery/Swim floats/Child toilet seat/Bed guard(※Baby cribs are not available.)

We make every effort to make your room as free of insects as possible when we clean it before your arrival. We also put insecticide and bug repellers in your room for use if required.

Please check here for information on how to get to the hotel from the airport.

Once you arrive on Kouri Island, please call the hotel (0980-56-1128).
Our staff will guide you to the property.

We do not provide shuttle or transportation services. However, we would be happy to assist you with arranging taxis or driver services. Please feel free to contact our staff.

Check-in begins at 15:00, and check-out ends at 11:00.
*Times may vary depending on the plan. Please check the plan details.

Please phone (Tel.0980-56-1128) us to let us know your expected time of arrival. If your reservation includes dinner, please be aware of the time that dinner is due to be served. And remember that watching a beautiful sunset from the yard is one of YAWN YARD's features. If this is your first visit, we recommend that you check in before sunset.

Check-in at the reception is also available.

Yes, that is possible for 6,600 yen per hour. However, it may not be possible depending on room availability. If you would like to do this, please inform the reception desk in advance.

We can store your luggage during reception hours (7:00–22:00).
Please note that cash and valuables cannot be stored, and we kindly ask guests to manage these items themselves.

We can store your luggage at the reception.
Make sure to write your Reservation Name and Arrival Date in the remarks section of the delivery slip, and send your luggage prepaid to the address below.
YAWN YARD Kouri Island reception desk
1837 Kouri, Nakijin Village, Kunigami District, Okinawa Prefecture 905-0406 Japan
Tel: 0980-56-1128

Guests staying in (sea) rooms: There is space to park one car in front of your yard. For additional cars, please use the P2, which is a shared parking lot in the (hill) area. Reservations are not required.
Guests staying in (hill) rooms: Please use the P2 parking lot.
* Please note that parking is limited and reservations are not accepted.

We make every effort to make your room as free of insects as possible when we clean it before your arrival. We put insecticide and bug repellers in your room for use if required.

Unless otherwise requested, we provide 「Eco-friendly housekeeping」 during your stay. Eco-friendly housekeeping includes: Replenishment of amenities/Garbage collection/Replacement of used towels and roomwear.
If you do not require housekeeping, please inform our staff.
For hygiene reasons, a full room cleaning is conducted once every three days.

Sorry, but we ask that you not bring pets with you to the hotel.

Sorry, but we do not have any handicap room.

Yes. We provide WiFi in our guest rooms. Feel free to use it.

Yes, there is one of each in the reception desk building. If you would like to use them, please inform us using the internal phone line or tell our staff.

Smoking is prohibited throughout the entire hotel grounds. However, there is a smoking area in the reception desk building.

The pool has a heating function and the maximum temperature setting is 32℃.
Please kindly note that depending on the outside temperature, it may not always be possible to enjoy the pool at a comfortable temperature.

For safety reasons, the use of fireworks or any open flames is strictly prohibited, both indoors and outdoors, including guest rooms and surrounding areas.

We offer aroma oil treatments and body care services.
If you wish to make a reservation, please contact us via the in-room phone or contact our staff.
Please note that availability depends on the therapist’s schedule, and we may not always be able to accommodate your preferred time or menu.

Yes. You can stay at the hotel with a helper dog. However, please note that we do not provide special items or facilities for feeding and maintaining the hygiene of helper dogs.

Yes, we can handle that. Please request this by phone (Tel.0980-56-1128) or email at least five days before your stay.

We are able to assist with restaurant reservations at the reception.
Please contact us via the in-room phone or contact our staff.
You may also reach us by phone (0980-56-1128) or email.

No, you cannot make a reservation on the spot (on the very day you want to stay at the hotel). Please make your reservation at least three days in advance.

The following cancellation fees will apply:
14 days prior to arrival: 20% of the total reservation amount
5 days prior to arrival: 70% of the total reservation amount
From 3 days prior to arrival, on the day of arrival, or in the case of a no-show: 100% of the total reservation amount
※ Please note that for certain plans, cancellation fees may apply from the time the reservation is confirmed. Please check the details at the time of booking.

Please check that the email address you gave us when you made your reservation is correct. Please also check that the confirmation email hasn't been put into your spam folder. If you are using a mobile phone email address, some messages may not be received due to restrictions on which domains you can receive email from. Please contact the hotel by phone (Tel.0980-56-1128) if you would like to have the email resent or if you want to confirm your reservation.

If you wish to stay in adjacent rooms, please inform us in advance.
Please note that requests are subject to availability and cannot be guaranteed.
Rooms labeled (sea) Connect can be used as connecting rooms.

In addition to cash, we accept payment by the following methods:
Credit cards: Visa, Mastercard, American Express, JCB, Diners Club, and Discover. Electronic money: Transportation IC cards, iD, and QUICPay. QR codes: PayPay, RakutenPay, Alipay+, auPAY, DPay, Merpay, WeChatPay.

We can issue you a receipt for payments made directly at the hotel. However, we cannot issue receipts for payments made in advance on travel websites and the like. In those situations, please ask the travel website or other service you made the reservation with about getting a receipt.

Guests cannot stay at the hotel when a storm approaches with winds expected to reach or exceed 25 meters per second. Kouri Bridge could be closed, and there could be power failures for long periods of time. The hotel will shut down in order to priortize the safety of our guests.
* We will notify you in advance by email or phone if we are going to shut down.

We will discuss with you whether you want a full refund on the portion of your stay that you do not use or you would prefer to have us refer you to similar accommodations on the island.

The hotel would operate using emergency power until the power was restored. When operating on emergency power, we may have to fix the temperature in guest rooms.

If you wish to change or cancel your reservation due to an approaching typhoon, please contact us by phone (0980-56-1128) or email.
Please note that cancellation fees may still apply.

We do our best to accommodate requests regarding allergies. Please contact us by phone (Tel.0980-56-1128) or email us at least seven days before your stay to let us know your requirements.

No. Only guests staying at the hotel can dine at the hotel.

Breakfast is served between 7:00 and 10:00, and dinner is served between 17:30 and 21:00. We will bring you your meals at the time of your choice (in 30 minute slots).

Requests to change breakfast or dinner menus must be made at least 3 days prior to your stay.
Please note that the dinner menu「Island Vegetable “Chura” Vegan Meal」 must be requested at least 7 days in advance.

For dinner, all guests in the same reservation must select the same menu.
For breakfast, each guest may choose their menu individually.

Please check here for information about guest room facilities and amenities.

Guest rooms come with hair dryers. We also offer curling irons (two-way curlers and straighteners).

We provide three sizes of room wear for adults, and two for children.

The Ryukyu limestone counter faucet provides soft water. Guest rooms also come with electric kettles, allowing you to boil water if needed.

Yes, we have a range of different items that can be borrowed. Feel free to ask if you need something.

Electric bicycles are available for rental.
Please contact us via the in-room phone or contact our staff.

We do not offer rentals of swimwear or goggles. Please bring your own swimwear.
Floats are available upon request. Please contact our staff if needed.

We offer a selection of amenities and rental items for children.
The items are limited, please let us know in advance if you wish to need them.
Available items include: Kids’ roomwear/Children’s tableware and cutlery/Swim floats/Child toilet seat/Bed guard(※Baby cribs are not available.)

We do not offer children’s menu.
However, adult menus can be served in child-friendly portions upon request.
Meals are not provided for preschoolers. If meals are required, please inform the hotel in advance.

Accommodation rates for children vary by age:
Preschoolers (0–5 years): Sharing a bed (no bedding), no meals = free of charge
Elementary School children (6–12 years): Charged at the child rate
Junior high school age and above (12 years and older): Charged at the adult rate

Sorry, but no. We do not provide baby food.

We provide dishes and cutlery for infants and small children. Supplies are limited, so please let us know in advance if they are required.

No, we do not offer children's swimsuits for rent. Please wear your own swimsuits when using the pool.

Children five years old and younger are not required to have a separate bed.

There are no convenience stores or supermarkets near the hotel. The closest convenience stores and supermarkets are about 10 kilometers from the hotel.

Kouri Beach, Teenu Beach, and Peace Beach are all within five minutes by car.

You can buy souvenirs at Kouri Island Station Sorahashi, which is close to Kouri Bridge. Sorahashi also provides shipping services for the souvenirs.